Steps to Take for a Home Insurance Claim

Insurance and Claims March 2023
Steps to Take for a Home Insurance Claim

Home insurance is an insurance product that plays a crucial role in protecting your home and your belongings.

Yet, as a homeowner, your hopes are that you never need to use it.

It’s there when you need it, but for many homeowners, it’s used so rarely that they may not know the necessary steps that need to be taken when unforeseen events happen.

What to Consider Before Filing Your Claim

If the damage was caused by vandalism or a criminal act, call the police and file a report first.

Next, look over your insurance contract and pay special attention to the deductible.

If the repairs are minor and you have a larger deductible, there may be no need to file a claim if the repair work needed might cost less or equal to your insurance deductible.

For example, filing a claim and paying a $2000 deductible for repairs that may only end up being $1200.

True Builders can help you determine if a claim is warranted. They are skilled in insurance claims and can properly guide you through the process.

Once True Builders is onsite, if it is decided that an insurance claim is warranted, you will call your insurance provider and give them some basic information like your name and address, your policy number and the date the event took place that caused the loss.

If you need to stay somewhere besides your home, be sure to tell your agent where you can be reached.

Documenting Your Losses

If there is extensive damage to a home or building, do not go inside! Let True Builders perform a thorough inspection beforehand if you are even slightly unsure.

True Builders will perform the following on their initial visit:

  • Secure the home from any further damage.
  • Assist you with making a very detailed list of personal contents that were damaged, as well as documentation of any damage to your home or property
  • Take pictures or video to document the damage before repairs are started

True Builders can assess the damage, document the damages with photos and videos, and provide necessary repair estimates to your insurance carrier to fully restore the home to pre-loss condition.

True Builders can help you determine if a claim is warranted. They are skilled in insurance claims and can properly guide you through the process.

True Builders will Protect Your Home From Further Damage

True Builders will perform any and all of the following to ensure that your home is protected during repairs:

  • Cover or seal any broken doors and windows or make temporary repairs to secure your home from weather and other dangers
  • Smoke damage clean up
  • Removal of any furniture and valuables to a safer or more secure location for temporary storage if need be
  • Properly clean and disinfect any surfaces that may have been contaminated by flood water or any other contaminants

Our team at True Builders is here to help you settle your insurance claim and repair your home back to, and beyond, it’s original beauty.

We will even handle the headache of all the back and forth with the insurance company. We are experts at ensuring you get your home and property fully restored.

We are a licensed Florida general contractor, CBC1258346, in business since 2009 and open 24 hours to respond to any disaster.

Water extraction and structural drying are not our scope. If you need water mitigation, visit our sister company True Plumbers at trueplumbers.com. Once the structure is dry, we handle the repairs.

Trust the experienced and compassionate experts at True Builders to take care of you and your property after a crisis.

FAQ

Frequently Asked Questions

The answers Central Florida homeowners ask us most often.

Do you respond to fire and storm emergencies 24/7?
Yes. When disaster strikes we respond 24/7 for emergency board-up, tarping, and water removal, then handle the full cleanup and reconstruction with the same team. Call (863) 647-1800 any time.
What happens when I call?
A real Central Florida team member takes your call, gathers the details, and gets an estimator or emergency crew moving. For remodels we schedule a consultation and walk-through; for damage we dispatch mitigation first and plan the rebuild with you from there.
How does pricing work?
You get an up-front quote before work starts, and you approve it first. No surprise line items: changes are priced and approved before we proceed.
What areas do you serve?
We serve Lakeland, Plant City, Tampa, Brandon, Valrico, Winter Haven, Wesley Chapel, Zephyrhills, Davenport, and the surrounding communities across Polk, Hillsborough, and Pasco counties in Central Florida.
Do you work with insurance on fire and storm claims?
Yes. We document the damage thoroughly, provide the estimates and reports your adjuster needs, and coordinate with your insurance company throughout the repair and rebuild.
Can I finance my remodel or repairs?
Yes. You can apply for project financing through our third-party lending partner, subject to credit approval. Terms vary by lender, by the amount requested, and by your creditworthiness. We walk you through the process before anything is submitted, and for smaller jobs we also accept all major credit cards.
Does True Builders handle both remodeling and repairs?
Yes. True Builders is a full-service general contractor that handles remodeling (kitchens, bathrooms, additions) and reconstruction after fire, smoke, and storm damage, all with one accountable team.
Are you licensed and insured?
Yes. True Builders is a licensed Florida general contractor (#CBC1258346) and fully insured, serving Central Florida since 2009.

Find Us in Central Florida

Three offices across Central Florida: Lakeland, our Plant City headquarters, and Auburndale. We remodel and restore homes throughout Polk, Hillsborough, and Pasco counties.

Our Locations

What Central Florida Says

Real Reviews From Real Central Florida Customers

Live from our Google Business Profile. Updated automatically.

Tap to call · 24/7 (863) 647-1800 Or request service online