True Builders Videos

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  True Builders: Restoring and Remodeling Central Florida Homes

  The True Builders brand film: Central Florida's restoration and remodeling crews, ready 24 hours a day, 365 days a year, from disaster cleanup to dream remodels.

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  There are 24 hours in a day, 365 days per year, and we're ready for all of them. As Central Florida's number one restoration and remodeling company, trust us to be on time, to be professional, to handle the toughest jobs. And most importantly, trust that we take care of our own. Call True Builders today. Central Florida's number one restoration and remodeling company.

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  Finished Home Remodel Tour With Project Manager Mike

  Walk through a completed True Builders home remodel with Mike, one of our project managers, and see the finished craftsmanship room by room.

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  Water Damage to Full Remodel: A Customer Story

  A Central Florida homeowner found water in the dining room from a kitchen pipe break. He tells how True Builders dried the home, walked his family through the showroom, and rebuilt the whole bottom floor: tile, cabinets, electrical, and plumbing.

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  we found the water in the dining room area um the break was actually in the kitchen but the water was running to that area so I'd seen some signs and billboards of uh True Builders I reached out to them the one of the workers had explained to me that um they would put in some fans to dry everything out tear everything out that needed to be teared out so there wouldn't be no mold harmful um bacterias in the air and then they would get somebody out here to give me an adjustment of what needed to be done and um and assured me that you know it would be a smooth transition and we will be able to stay here while the process was going on and um to get us back on track and getting back to our normal life once um everything was decided that we were going to go with true we drove over to their Plant City site um where they had a show room we were able to meet with some designers and they went over all the different options and uh upgrades or standard stuff that you would like to put in your home and then we put it we put it together and started the project everything pretty much was a gut um went back and floated the bad spots in the ceilings painted put all new tile down in the basically the whole bottom part of the house put new cabinets in new electrical moved everything new Plumbing in the flooor that busted um it was just a big project and and they were able to tackle it uh the guys that came over were extremely nice um I felt very comfortable with them here my kids and my wife felt very comfortable with them here I would definitely recommend them um for any projects they have it was smooth easy um there wasn't a lot of uh effort into my part there was a good design team a good rebuild team I would just recommend them to any future projects anybody [Music] has

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  Lisa Kendrick: Complete First Floor Remodel Testimonial

  After a second leak ruined her wood floors, Lisa Kendrick had True Builders take down walls and rebuild her first floor: kitchen, dining room, tile, and the countertops she loves.

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  when we bought this house my whole vision was this 2017 we had a pipe burst in the wall upstairs it flooded all upstairs brought the ceiling down in over here in the laundry room flooded downstairs it was terrible called tree builders they had somebody come out fix it they repaired it i had wood they replaced the wood so then this leak happened march of last year so of course my first thought is i'm calling tree builders it was terrible the wood it was just all bowed up i said that's it i'm not doing wood anymore going back with tile and that's when i said you know what now it's time we've been here for seven years it's time for me to have the kitchen dining room i'm at the house like i want it used to when you would open the door there was a little hallway they converted this bedroom knocked all these walls down i'm actually sitting where a bedroom used to be and made this our dining room now i open my front door and i can see my dining room i can see my living room i can see my kitchen i can see all my beautiful countertops i love my countertops i'm just amazed with my countertops and my floor i will tell you that my neighbor came over and when he opened the front door and walked in he started crying he said lisa it's beautiful they work with you to make it the way you want it and this was my dream and that's the way i wanted it they pulled it off they are so uh meticulous they pay attention to the little details i mean the smallest thing and they're on it you don't have to you don't call them and say um i found this is there any way we can fix it they don't blow you off they're like okay we'll get right on it i can't tell you enough how much i love true builders i can't i'll never use anybody but true builders ever

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  True Builders: The Authority in Storm Damage Repair and Restoration

  Issac Turpin on True Builders storm response: crews available 24 hours a day, 7 days a week for roof tarping, wet material removal, contents cleaning, dry-out, and rebuild, start to finish.

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  Isak here with true builders specializing in storm damage and cleanup if you've had any damages from a storm no matter what day or time it is 24 hours a day seven days a week we're available we'll get crews here whether it's tarping up your roof and securing it so no more damages can happen getting all the wet and damaged materials out of your house contents cleaning dry out services water removal we do it all start to finish give us a call today we're on the way

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  Hurricane Ian Storm Relief

  The True crew pitching in on Hurricane Ian storm relief across Central Florida communities.

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  Need Help Fast? Call True Today. One Call Does It All

  One call to True covers the whole house: plumbing, water restoration, putback after water or fire damage, and kitchen and bathroom updates planned in a real showroom.

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  Thank you for calling True. How may I help you? >> Question we get asked all the time is, "I see [music] True everywhere, but what is it you guys do?" Well, I'm glad you asked. First of all, we're [music] plumbers. So, any plumbing issues at your house, call True, 24 hours a day, 7 days a week. We specialize in water restoration. Any water damage you've had from a storm, AC unit leaking, your plumbing leaking, call us. will clean you up and dry you out. So whether you have [music] to put things back after water or fire damage or just want to update your kitchen and bathroom, come visit our showroom. We can handle the [music] job start to finish. So if you need anything done to your house, [music] call Truth. Let us take care of your home so you can take care of your family.

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  What Can True Do For You?

  A quick tour of everything the True family of Central Florida companies handles for your home, from remodeling and restoration to plumbing and AC.

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  Sheriff Grady Judd Uses Our Mug in His Morning Briefing

  Polk County Sheriff Grady Judd shows up to his morning briefing with a True mug. A fun Central Florida moment for the whole crew.

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  Hello everyone. It's time for morning brief and I hope you have your favorite cup of coffee and it smells good. So today I'm going to drink my favorite cup of coffee from True Plumbers's Cup. It says we get poop done coffee. Oh, we That's strong. All right. You ain't going to believe this. I didn't believe it, but it's the truth as can only be told in Malberry, Florida. Fred Gil is 54 and he lives there. He's backing out of his driveway at his house and backs into our victim's vehicle. where the victims get out. It's a man and a woman. And Fred goes back into his house, won't talk to him, won't exchange information. So, they notify the sheriff's office. Our nice deputies arrive. There's two deputies and they're working on the crash investigation and they call Fred outside. And you know what? Fred comes outside and all of a sudden, he drops his drawers and dumps a load. You know what I mean? Right there in front of God, deputies, and victims. That's right. He popped a squat in his front yard and fertilized. Our deputies stared in amazement. They said to theirelves, "Self, have you ever seen any poop like that before?" Then the rascal pulls up his pants, puts his coffee away, goes to the front of his truck, and exposes himself and begins to urinate. That's right. He did that. It was a pissaurus. >> What? >> And then the deputies put him in jail for indecent exposure, disorderly conduct, and gave him some traffic tickets, too. I told you, you can't make this stuff up in Malberry, Florida.

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  Ranney House Fire Restoration in Lakeland

  The Ranney family lost their Lakeland home to a fire. They tell the story of finding True Builders, sitting down with Issac, and walking back into a home that was better than before.

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  [Music] and all of a sudden I woke up i sat up smelling and I'm like wow I do smell smoke and I could see like amber in the door and I open the door very little cuz I knew better to open it wide so I opened the door and there was a fire while rushing out of the house my two boys they were trying to put it out with the hose but it it just was exploding in the air from I guess gas and paint that we had I was just numb I just couldn't I said it's just really happening my dream in like you know my home everything that we live for it is all my memories were gone everything was exploding what are we gonna do you know we're not young I just did all these emotions will go until me we had called several different contractors they were just over price we didn't know where to turn so we had gone to my daughter's we were still looking and my dad was looking on the on the Internet so then my daughter says mom I don't know if you want to give this this company are called it's called two builders and she says and they um they do for fire water damage and all this maybe just give them a call to see you know I called them and I spoke to this nice man his name is Aaron and he says I'll meet you there I said really today he says yes I'll meet you there we talked and we talked and he says we can rebuild your house for this amount of money and I'm like no way we had to go through the office in me Isaac the owner and we all sit around the table and he says I will do this and it won't cost me a dime I I just couldn't believe it I was like whoa you know doing exactly the way it was will have some upgrades they didn't have before and I was I was really blessed we were blessed to find two builders I got to go in the office and I get to pick everything that I wanted you know from different one not just one thing they had me there might be like seven pieces of flow or seven types of countertops so it was like and I mean they made it so easy and they had colors for me to choose from it was like wow that was exciting for me because I just couldn't believe that I was going to get this because I'm not from all the other contractors so I walked in the door and I just started crying because it was so beautiful two-minute the kitchen was like the colors I wanted everything it was better than before I'm in the flooring I got I got all the stains still count I know I'm refrigerate everything I wanted the cabinets were upgraded it was just so so beautiful and in warm it was a one feeling nothing they made it more they made it like home again and then Isaac came he had I think I'd like five albums of pitches memories that they had cleaning them and put them in or kind of like an order they took their time to Bennett had to take a lot of time it took their time to put each one in the folder just everything was brand new I have a brand new home down a brand new home for the rest of my life and two builders made it happen [Music] you [Music]

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  A Home Restored After Fire: Kelsey and Teri Tell the Story

  Kelsey and Teri smelled smoke and found their garage in flames. They walk through the rebuilt home and describe the quality of the work and the care of the True Builders crew.

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  my name is Kelsey Burchette and this is my wife Teri we were all in the living room watching TV kind of getting ready to call it a night to head for bed Terry started smelling smoke we got up to see what was going on and we found the whole garage in blazes [Music] [Music] no I thought that it would probably have to be completely torn down and completely rebuilt but tree builders has proven themself the amazing and the work that they can do it's really gorgeous the way it all ties together it all has kind of a central theme we we really like that and as you're going through the rooms it all just seems to really tied together I like the openness of the kitchen now I love the choices and the countertops and the lighting fixtures and all the tile throughout it all blends and it's all light and airy it's not dark or it feels like there's new life we couldn't afford with a better group of people there's just I don't think there's any company out there that could match the quality of the work and the quality of the care that we receive through builders I think after a disaster like this you find yourself kind of falling and not really knowing you know you're reaching out trying to find something that you can grab on to and we were lucky enough to have found true lovers true builders that they were able to help us through this process and got us into a great position right now everything right down to the smallest detail has really been has been met and and it looks just so great because of it we know they're dedicated to the jobs they're doing and I'd tell anybody that true plumbers true builders as late ago 100% agree every little detail that we asked for in the home that you remodeled was done and then even extras in this home you've gone above and beyond to make it more beautiful than it was when we lived there and I will continue to tell people to use tree builders like I have been over the last year [Music]

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  Anne Dumond: Complete Water Damage Restoration Testimonial

  A slow kitchen drain turned out to be a collapsed pipe, then a toilet flood hit the whole house. Anne Dumond explains how True Builders handled demo, rebuild, and her insurance company.

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  i just think if i didn't choose true builders i would have to find all of the individual companies and deal with the insurance company and i probably would have lost my mind i needed true builder services when my kitchen drain was very slow and they came in and it was caused by a collapsed pipe and after they chopped up all the floor through my laundry room and my bathrooms i thought the worst was over and i had a flood in my whole house for my toilet breaking true builders then came in and demoed my entire kitchen they replaced all the pipes that were in the floor they came in and quickly replaced my kitchen my bathroom and my master bath i heard about tree builders from driving by their office every day on i-4 they have a huge um new office my experience with tree builders was awesome they came in and they met my family they met and played with my dogs the guys at tree builders every one of them were terrific they were very conscientious they were professional they were always keeping in contact with me when they would be arriving at the house they just worked really hard and tried to stay out of my way and were very accommodating from the beginning aaron would tell me that even though this was a disaster that it was an opportunity and it would definitely look good at the end at that time i couldn't see it i had no kitchen i had barely any bathroom i am very pleased and i love the way that my kitchen looks now in my bathrooms and now i know what they were telling me all this time i'm very grateful for true builders emily and erica at the office took care of everything for me they dealt with um all of the aspects of sending them pictures giving them the estimates i just think if i didn't choose true builders i would have to find all of the individual companies and deal with the insurance company and i probably would have lost my mind i would definitely recommend true builder i have already recommended true builders to a lot of my friends and family it was just a really nice experience that i didn't have to go and pick out or find other companies like a plumber a builder deal with the insurance company tree builders was the one that handled everything

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  Bradney Family: Tornado Reconstruction Testimonial

  In October 2019 a tornado ripped the roof off the Bradney residence. True Builders arrived immediately to help with recovery, and the family shares how the reconstruction went.

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  Clark Family Kitchen: From Dishwasher Leak to Full Remodel

  A dead dishwasher had been leaking under the floor. The Clarks called True Builders after a neighbor referral, mitigated the water damage, and grew the repair into a full kitchen and flooring remodel.

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  i remember early on mike telling me you know trust the process you know we'll get you there before you know it you're gonna have a great house back in july our dishwasher died and uh so when we brought in the repair guy he basically told us he couldn't fix it because it had a hole in the bottom and was leaking all over the place so that's when we contacted drew builder and had them come out and mitigate the water damage well by then there was enough water damage that we decided we needed to do cabinet repairs and so we took the next step of we're going to repair cabinets and then basically added to it as we went because it became cabinets then became the whole kitchen then it became flooring and i mean it just kind of kept growing from there as far as the list of things that we did our neighbors next door had their kitchen redone by true builders um within the previous year and so when we had been talking to them about having to redo our kitchen they had mentioned shoe builders and they had a great experience so we went ahead and called your builders i remember early on mike telling me you know trust the process you know we'll get you there before you know it you're gonna have a great house there are a lot of things i like about the completed project um i love my island um i love my floors the floors are amazing and i like them a lot but i absolutely love my kitchen i think they did great i mean i i kind of you know feel like it was you know definitely meet or exceed expectations yeah i would definitely recommend them um you know part for me i would say is just that just the the friendliness um the the feel of you know family in a sense because you know they they they treat the house like it's their house you know and they really want to to make sure it ends up being what we wanted and did whatever they could to make that happen so yeah i would definitely recommend them you

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  Geer Kitchen Remodel: A Total Transformation

  The Geers wanted walls out and the space opened up. Josh brought design options, the crew added a dry bar for extra storage, and the finished kitchen ties the whole floor together.

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  well we wanted to do a kitchen remodel I was started looking around in the springtime and we came across the crew builders and the staff and we went ahead and went forward this was a pretty major remodel where we took the walls out and there's actually balsam Closet in here and they've really open it up this space our project entailed taking out the wall and the existing kitchen that was here and all we wanted to open I like the feeling one of the nice things that they did was their design was they added and Drybar behind me and that gave us some extra storage because we did sneak out a lot of cabinet space in the first from the original kitchen but as you can see they've done the floors tied together and it's really turned out nice and really huge a lot of space well the process started with Josh coming out as and helping us get a design he brought us a couple different designs in which we chose and then was turned over to the true builder and through with Dean and Aaron and the whole staff who really came in here and brought us step by step we were able to pick out cabinets and do the granite and a lot of those accessories right at their location and it just made it really easy for the whole process I think that they're really easy to work with it really easy to get a hold of they make sure they touch base and follow up throughout the process and any time we had questions or needed them to come back out to explain something or we had changes that we kind of wanted to discuss they were very open and very helpful with that I would highly recommend true builders for any sort of remodeling or restoration projects again [Music] you [Music]

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  Horner Kitchen Remodel and Whole Home Flooring

  Lori and Bob Horner remodeled the kitchen of their 23 year old house and floored the whole home with True Builders, all from drawings, all under one contractor.

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  we are the horners i am lori this is my husband bob and we use true builders to do the kitchen in our house and the flooring in our entire house actually they were a referral from a friend of our daughters when when josh came out we had things in common between his children and my grandchildren and we were we kind of connected that way we didn't have to go to two different places or contract out like the floors and the kitchen so we knew it was all inclusive and we could get it done first impressions to builders team was absolutely professional friendly accommodating helpful i can't say enough about how great they were what i liked the best was i had no problem talking to the guys and say hey give me give me a little hand here just kind of like family like dealing with the with the kids and saying hey come on we're all in this together the communication was awesome this is a 23 year old house now and our room looks like the brand new kitchen open rooms with our high ceilings while it hasn't added any square footage it's added square footage to our lifestyle all the extra cabinets that i have now because of the window decker the window make being made into cabinets and just all the other cabinets because we we did all this from drawings i have recommended them we have to our to our neighbors our we've had our neighbors over um they all want the name we've given who did this yeah we've given referrals yes if we have another project we will always we'll call true builders first well we won't call anybody else actually you

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  Whole Kitchen Remodel: Moving the Kitchen Entirely

  They hated the kitchen so much it almost stopped the home purchase. True Builders moved the kitchen into the old living room and added an outdoor kitchen, and the owners tell the story.

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  the quality of work with true builders is phenomenal [Music] what caused us to need true builder services was when we bought this house i absolutely hated the kitchen it almost kept us from buying we lived with it for three and a half years and decided enough is enough we had five different contractors give us estimates and we narrowed it down to two builders and another one in the end true builders was the better deal we had a massive renovation done we originally just wanted to redo the kitchen we ended up moving the kitchen where the kitchen is now used to be a living room then we also had tree builders put in a little outdoor kitchen with a sink and a refrigerator and everything out there for we heard about tree builders because we um we just did a google search home renovations near me we started out contractors near me and a lot of the contractors we called wouldn't touch it because there's so much new construction so then we started switching for home renovations home remodeling and that's how we found tree builders i would definitely recommend true builders josh darling did a really great job of coming up you know with what we were envisioning chris goad the plumber he's incredible he does he does great work dean and the cabinet guys kyle and cody they're they do excellent work the quality of work with true builders is phenomenal

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  Macca Kitchen Remodel Testimonial

  A modern kitchen update with a matching laundry room: the ice maker, the wine cooler, and the cabinet-side detail that made the whole space feel upgraded.

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  i was very impressed with how from the very top to the very bottom they took great effort in making this process so great i needed tree builders to come in to redo my kitchen and update everything to make it more modern to make my laundry room match as it's adjacent to my kitchen so i needed everything to have a little bit of a face lift i heard about tree builders through my husband and it was a no-brainer to use true builders through the process my experience with true builders was great everyone from a to z took great effort making it seamless and everybody was so polite and making this such a nice project to be a part of and the outcome was just amazing my favorite part about this completed project would be the ice maker which is amazing i have the wine cooler which is beautiful when the light is on i have the colors of the kitchen make it so modern now my laundry room matches which is amazing and then the detail that the true builders put on the side of the cabinets makes it just such an upgraded look i would absolutely recommend true builders to anyone that i know to get anything done with their house it was such a wonderful experience and i can't wait for them to in the future redo other parts of my house my bathrooms and stuff you

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  Judy Holden: A 1950s Bathroom Rebuilt for Today

  Judy Holden had her original 1950s bathroom taken down to the studs: tub out, walk-in shower in. She liked the crew so much she had the windows replaced next.

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  oh i was a secretary and bookkeeper at mulberry first assembly for 25 years and under pastor dan and so we would i knew them i watched isaac grew up it was the original bathroom in 1950s so it was time and i also i needed that tub taken out and a walk-in shower put in first step was the they came out and looked it over with the job i went into the office and i met josh oh he's a great guy he knew what he was doing he knew he knew his products and and he had some good ideas and i told him what i liked the colors i liked and so he brought some stuff out of the showroom and brought it out and it was perfect we went down to the frame i mean to the studs we wiped out walls we ripped out ceiling everything was down to the studs what i liked about it truthfully was the fact that i didn't have to try to subcontract anything i wasn't over it i just turned it over to true builders under their umbrella they took care of everything i don't think you could have sent any better people than what i had on that bathroom they all worked very well they were very pleasant and from from sales from start to finish you know it was very pleasing so [Music] with more than i could have ever hoped for really because it looks like a 21st century bathroom i don't like it i love it it's just beautiful oh my shower's wonderful i turn it on and just get in it and every morning and night usually because it's uh it's so relaxing on the muscles i called and i got the windows got all new windows put in my house as well would i recommend true builders of course i've had a pleasant experience and i felt like i got a good deal and and they were out to do the best job they could do and i recommend them because i trust them you know and i think anybody can trust them

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  Cynthia Godby Bathroom Remodel in Plant City

  Cynthia, owner of Universal Auto Sales in Plant City, had True Builders convert her shower into the bathtub she needed, and shows off the finished project.

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  Adrian Gets a New Bathroom, and Help With the Claim

  What looked like a simple leak became a major insurance claim. True Builders helped with the insurer and the mortgage company, then rebuilt the Tampa bathroom: shower, cabinets, floors, and paint.

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  um Adrienne Holliday from Tampa Florida we initially called to plumbers because we thought we had what we thought was a simple leak and once the guys came out to take a look at the leak it turned out to be a major insurance claim so right from the very beginning we just had water damage everywhere and so as a result we they assisted us with the process from calling the insurance company all the way down to lining things up the process was relatively simple everyone that we had an opportunity to work with from the p.m. all the way down to the guys that did the work were courteous very professional um timely they did the things that they said they were going to do and it was just a joy to work with everybody on the team um one of the things that I really really liked about working with the company was just I guess ease abuse they did a lot of the little things that I didn't know about and just um took a lot of the stress off or the hassle off my plate like dealing with my insurance company or or dealing with our financial institution for a mortgage so that was great what I liked the most about our bathroom is just um I guess the the quality of work so you see horror stories all the time about people paying for something and not getting what they paid for so I think we got that and a whole lot more and we initially were just gonna get the the shower replace but then I got to talking to Erin and we were saying you know what is that you're gonna be fixing the shower you know why not just take this opportunity and let's do the whole thing because how often do you get to remodel a bathroom so we just decided to go ahead and do everything at once so in addition to getting the shower done which was the initial plan we got the cabinet's replaced we got the floors redone and change the color in the bathroom I am a true believer and you and you get what you pay for you're not the most expensive you're not the cheapest but if you want a quality end product then I would definitely recommend you we have some other stuff in the bathroom that we'd like to get done a little later in the year and we will definitely be calling true polish back to kind of complete the rest of the changes that we want to have done so I would definitely recommend you and we will definitely be using you again in the future [Music]

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  Collins Kitchen Remodel After AC Line Water Damage

  A clogged AC line soaked the Collins home and the inspection found mold. True Builders turned the cleanup into a full kitchen update.

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  Kitchen Remodel After Water Damage, With the Cabinet Crew

  Leo from the True Builders cabinet division walks a real job: a leak under the cabinets meant a whole new kitchen, including a custom frame above the refrigerator.

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  what's going on guys this is Leo the leader of the cabinet division uh we're working over here on amstrong this customer had a leak under the cabinet so we are replacing the whole kitchen we're getting some new stuff come on and check it out [Music] [Music] so I'm building this frame above the refrigerator for the cabinet so it extends it out and easy access for the customer [Music] [Music] w [Music]

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  Storm Damage Turned Into a Full Roof Replacement

  Rain flooded the Martin residence. Josh Darland coordinated the mitigation, wet drywall and insulation came out, and the storm assessment led to a full tile roof replacement.

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  I'm Josh Darlin with True. We're here at the Martin residence and [music] one of my favorite things about this project was that they are dear friends of ours. So when he called and he said, "I got a flood coming in from [music] the rain. I came out and did an assessment of the house. We got our mitigation team out here right away and we were [music] able to get equipment in there, cut out the wet drywall, cut out the wet insulation and get the master bathroom [music] and the closet area dried out so that there wasn't any mold or further damage. We were [music] able to do a better assessment after the storm and find out that the tile roof had been damaged [music] from the storm. A lot of those damages led to that roof completely needing to be replaced. In this case, [music and singing] it was the area right above their master closet and then the area on the back side of the roof that also affected [music] the damaging the ceiling in the kitchen and the dining room area. The interior damage is completely repaired and as you [music] can see, it's beautiful. This roof will last for years [singing] and even decades. >> [music]

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  Bathroom Remodel: A Dated Space Becomes a Modern Retreat

  A complete True Builders bathroom remodel on camera, from outdated to done, with the craftsmanship details our crews are known for.

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  Mobile Home Complete Remodel in Lakeland, Days 1 and 2

  Issac walks the start of a full renovation of a 1981 mobile home in a Lakeland park: both bathrooms, floors, paint, a brand new kitchen, new subfloor, and more.

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  Isaac here was true builders got a phone call from a customer that said they bought a 1981 mobile home in a park here in Lakeland Florida they were moving down from Michigan and they want to do a fully renovated brand-new living space I'm talking about taking out each bathroom master bathroom guest bathroom doing the floors complete painting evident ramp brand new kitchen riding on a aluminum full cage type of porch for them on the back or paint on the outside and we're even relocating the air conditioning unit and putting in new ducts and fans new subfloor it's gonna be a project to remember these people are gonna have a brand new house the reason you should use true builders that's because not only are we one of the biggest companies here in Polk County we specialize in remodeling we have a fantastic show room where you can come make your selections where you feel comfortable and picking everything out and our team our team is amazing from our project managers all the way down to the installers with quality and care that you can trust in depend on day two here already started doing some of the demolition tore out the walls tore the bathtub out and the shower surround as we were tearing things out we noticed that this is still particle board subfloor and a lot of it was water damaged and it's no good we're gonna change it back to plywood like the rest of the home is I want you to see the finished product of this so follow us every day we're going to do updates subscribe to the link below come check out our page

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  Entire House Flooded by a Toilet Supply Line

  A toilet supply line let go at 12:30 at night and water ran out through the garage. True responded within the hour; this is the mitigation, from extraction to day three of drying.

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  now this is full water probably goes throughout so you know this literally happened about an hour hour and a half ago response time we're already here you're supposed to get to work [Music] [Music] [Applause] [Music] okay so here we are at the brown residence two nights ago I want to talk in the morning they had a pretty much count of stroke water damage due to water supply line in the toilet affected the whole house they came home around 12:30 notice water coming out of the garage treat others responded within an hour and did water extraction today we're at day three the house is almost dry but we're still in the middle of the process a lot of equipment is in the house a lot of furnitures been moved around and the floorings been removed so we still have some work to do take you for a walk inside to show you where we are [Music] so here's where the homeowner found the water coming out of his house from the garage the garage here when it down the drive went into the street this was ground zero was to the left yet all guitars and equipment on [Music] whole bunch of equipment in here we probably have about 35 fins inside the house right now in about four or five dehumidifiers trying it out once the equipment's done each job will remove the equipment usually on day three or four depending on the severity once the equipment gets removed we'll clean up the property try to get it into a workable condition but then the repo process will begin [Music]

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  Simmons Family Kitchen Remodel in Dover

  New cabinetry, countertops, and flooring for the Simmons family home in Dover, FL, installed by the True Builders crew.

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  Condo Remodel and Renovation in Lakeland

  A Lakeland condo refresh: new hardwood floors throughout, paint, new closets, and a remodeled bathroom.

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  Lake House Transformation

  A True Builders lake house renovation, before and after, on camera.

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  Built for Claims: One Call, Start to Finish

  Josh explains what makes True Builders built for insurance claims: response within 60 minutes across Central Florida, certified technicians, in-house adjusters and estimators, and one crew from mitigation to rebuild.

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  I'm Josh with True Builders, an emergency services contractor serving all of Central Florida. Because we're located between Orlando and Tampa, we can be to any location within 60 minutes. We handle fire damage, water removal, and dryouts, [music] mold remediation, leak detection, and plumbing repairs. We're also a fullervice remodel contractor. [music] One call, start to finish, we do it all. Early [music] and accurate response times reduce severity and loss cost. We have certified technicians, in-house adjusters, and estimators, [music] so our estimates are clean, complete, and carrier friendly. From mitigation [music] to rebuild, we can do it all. We've got a beautiful showroom right here in Central [music] Florida to allow our clients to pick out all the selections from their countertops to their flooring to their wall colors all the [music] way to their sinks and faucet fixtures. We want to be able to do it all to be able to get their home back to pre-loss conditions. If you want a vendor that's fast, accurate, and easy to work with, True Builders is built for claims. >> [music]

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  Water Damage Repair and Mitigation in Central Florida

  Everything is wet, what's next? True Builders 24 hour response teams fix the leak, dry the home, handle demolition and putback, and work directly with your insurance company.

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  there's been a leak at your house everything is wet water is everywhere what's next you need to call true builders we have 24-hour response teams ready to help you from fixing the leak to drying out the damaged areas to demolition and completely putting it back together true builders is here and works directly with your insurance company throughout the entire process so whenever you've had water damage call true builders because we can fix this

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  Fire Damage Restoration in Central Florida

  The fire is out, now what? True Builders 24 hour response teams board up, pack out belongings, and handle demolition and repairs while working directly with your insurer.

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  so the fire has been put out fire department's gone insurance company said they'll have an adjuster out as soon as possible but now what you need to call it shoe builders we have 24-hour response teams on call and ready to help you whether it's boarding up for security or packing up your belongings to doing the complete demolition and repairs true builders is here and works directly with your insurance company throughout the entire process so whenever you've had a fire call shoe builders because we can fix this

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  Inside the True Builders Mitigation Department

  Why acting fast matters after water damage, and how a homeowner is walked through the first steps of an insurance claim on the worst day. Water mitigation is handled by our sister company True Plumbers; True Builders rebuilds once the structure is dry.

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  [Music] from leaking faucets to burst pipes and flooding water damage is one of the most common and potentially destructive problems you can face as a homeowner if not taken care of immediately excess water in your home can promote electrical hazards caused extensive damage to your home structure and furnishings it can even lead to the growth of hazardous mold but when the worst happens true builders is there with a solution when I arrived at the home and the customers devastated what I do is I walk them through the proper steps in order to file the insurance claim and by the time I leave the house they realize that it's kind of a weight lifted off their shoulders I've had multiple occasions where customer has on the verge of tears and they really don't know what to do and this is where we can come in and reassure them that we've done this many times and everything will be ok here true builders we take the time to get to know the customer a little bit just let them know that we're actually working for them and not working for anyone but them our expert mitigation team can begin the process of reducing or even prevent the amount of water damage that happens after a flood roof leak or any number of water related issues we're at your side providing expert guidance on what to do and the experience to fix the problem fast thank you for choosing true builders we're on the way you

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  Meet Redd Darley, Mitigation Field Manager

  Redd Darley manages mitigation in the field for True Builders: water, fire and smoke, and mold, handled properly, documented for insurance, and put back together.

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  [Music] I'm Red Darly and I'm the field manager for mitigation for True Builders. Anytime that you have a loss, whether it be water, whether it be fire and smoke, microbial growth, which is mold, I come in, I make sure that one, the situation is handled properly, it's cleaned, it's dried, the insurance knows what's going on, documentation, no matter what it is, we want to make sure that the homeowner is safe and we're doing things correctly. Well, I'm originally from Florida. I've moved around quite a bit. I'm a DJ in my spare time. Making some bad decisions and life led me to uh some pretty dark past and I was able to uh overcome that. So now every day when I come to work, I realize that it it's a blessing to have a good job and to work for a good company. Working for True is is awesome uh because they really are a great company. We stand 100% behind our work and we know we're going to give you the best quality products. We're going to get you put back together and we're going to make it so it's like none of these bad things that happen ever happen. We're with you. [Music]

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  Meet Charles Stanley, Lead Mitigation Technician

  Charles Stanley leads mitigation calls for True Builders: find the source, dry everything out, label the rooms, and photograph it all for the insurance file.

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  [Music] Hi, I'm Charles. I'm the lead technician for mitigation for True Builders. My position mainly consists of uh if we get a water call, mold remediation, any of that kind of stuff. Basically, what the start of the whole project would be is to go identify where the source is, getting everything dried out, get all the rooms labeled, take photographs for insurance purposes. True is the uh most trusted company for dealing with homes. Basically in our core values, thankful, reliable, united, and excellence is what we strive for. The best thing about working for True, I would have to say it's the unity between all the individuals. We're all like a brotherhood here. When they say the grass is always greener on the other side, it doesn't get any greener than this.

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  Meet Ollie Dellafera, Lead Cabinet Installer

  Ollie installs cabinets, vanities, and walk-in pantries for True Builders. Originally from London, he says it best: a kitchen makes a home.

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  I need to loosen up a little, don't I? >> Is it recording? All right, let's start again. And I get so nervous. I'm Ollie and I'm the lead cabinet installer for True Builders. Here at True, I install cabinets, vanities, walk-in pantries, or any other project the customer wants. So, I'm originally from London, England, and I've been here in the States for 8 years. In my spare time, I like to travel. uh go to the beach and spend time with my family. Coming to work every day, it's you're not just an employee, it's a family. With working for truth, it's a blessing. One of my favorite parts of the job installing cabinets is it's a blank canvas. And it just makes my day when the customers looks back and they see their new kitchen because for me, a kitchen makes a home. [Music]

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  Meet Katlin Rubio, Selections Coordinator

  Katlin helps True Builders customers pick the tile, cabinets, and finishes that replace what a loss took away, the last and happiest step of the process.

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  Thank you for calling True Corp. This is Caitlyn. How can I help you? Hi, my name is Caitlyn and I'm your true selections coordinator. In my position, I am your selections coordinator as well as the receptionist. As the selections coordinator, I help you pick out your tile or your cabinets, whatever is affected to the home. I help you find your replacements. I love when I get to meet the customer face to face and help them pick out things because that's kind of the last step of the process. It makes me feel rewarded to see the happiness and the relief of them seeing the end of the process. [Music] Working for True has benefited me by being in a family atmosphere and being able to come to a place of work that I enjoy every day. TR is the most trusted company for homes because we are a family and we will treat you like family as well. My name is Caitlyn and I'm your True Selections coordinator. [Music]

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  Meet Josh Darland, Lead Estimator

  Josh Darland has 18 years in remodeling and writes the scope of work after a fire, flood, or water damage so insurance gets the home back to pre-loss condition.

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  [Music] my name is josh darland i'm the lead estimator here at true builders my background has always been in the remodeling business i've been doing this now 18 and a half years so when i come out to meet somebody today it's because they've had a massive disaster in their life they've had a fire a flood they've got water damage they've got some type of issue that has happened to their home and now they need insurance to come in and provide a solution we're the answer for them on that solution we get to come in help them to write a scope of work that gives them exactly what they need to be able to get their house back to what we call pre-loss condition so let's give them back their life but sometimes it's in that middle road where it's so tough for them that's where we get to come in and be the answer like i love that part of what we get to do my name is josh darling and i'm your true builder [Music]

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  Meet Greg Delpha, Rebuild Field Manager

  Greg runs the field for the True Builders rebuild department: about 19 years in construction, from union apprentice to superintendent, now putting homes back together after a loss.

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  foreign [Music] Builders I'm the field manager here for the rebuild Department of construction for about 19 years started out as we had a contractor come to my parents house they asked me if I like building things I said yep he gave me a card for the union and I did the apprenticeship for four years four years later became a journeyman stayed with the same company for about 14 years working my way up to the superintendent I hit the houses that I got to get to the customers that I got to talk to make sure the guys are doing what they're supposed to be doing out there whether it's subs or the right announced guys I just like seeing things come together you know especially now with the insurance stuff you see people that lose a lot and then you come back and we get to put it back together you see their faces at the end to be honest nothing really beats it my name is Greg and I'm your true Builder [Music]

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  Meet Derrick Jackson, Remodeling Specialist

  Derrick has spent about 30 years remodeling kitchens, bathrooms, and additions, 20 of them in the Tampa area. He meets customers at home, measures, and helps design the space.

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  [Music] hi I'm Derek with remodeling special with True Builders oh about 30 years all together here in Tampa for 20 years doing kitchens bathrooms uh additions uh all sorts of improvements to people's homes I meet customers in their home do measurements figure out what their wants and needs are and help them design the perfect kitchen or the perfect bathroom best part of what I do is improve people's homes make their life better True Builders first of all we're all here to help uh there's nobody in the place that doesn't want to do their best job possible for everybody uh it's a real team effort here I'm Derek and I'm your true [Music] Builder

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  Meet Hutch Cooper, Custom Remodel Plumber

  Hutch Cooper has plumbed for going on 28 years, from new construction to commercial to service. At True Builders he plumbs the custom kitchen and bathroom remodels born from disasters.

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  [Music] i'm hutch cooper and i'm a plumber for true builders well i've been doing plumbing now for going on 28 years i've enjoyed being a plumber throughout the years and taking on different roles and being as versatile of a plumber as i can be from new construction to commercial to service all the way up to custom remodels that i currently am involved in now when we first get here the people are usually in distress they're they've had a major incident go on to where they they don't even know what they're gonna do by the time it's all said and done when i go in there and i see someone's vision someone's dream that was brought out of a disaster come to life and fruition and and how happy they are it really i get a real large sense of fulfillment out of that my commitment to the customer is that i'm going to do the best that i can do and i'm going to give you a hundred percent of my time and attention we're literally changing lives turning disaster into a nice beautiful new kitchen or bathroom i'm hutch cooper and i'm your plumber at true builders you

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  Meet John Kunze, Fleet Manager

  John Kunze keeps the True Builders and True Plumbers fleet inspected, serviced, and GPS tracked, because reliable service starts at the truck.

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  [Music] hello I'm John Kensi I'm the fleet manager for true builders and true plumber [Music] since we come in the fleet manager I've seen the fleet triple in size this is a huge testament to the team we have here true builders I perform a monthly inspection on all vehicles to ensure that they're being kept safe and in operating order we have a great relationship with many local mechanics and dealerships to help with the servicing of the fleet we want to provide reliable service and I believe that starts at the truck so all our trucks have GPS tracking for security and added count ability here at Tru builders we have the equipment to get the job done hello I'm John Kensi and I'm your true builder [Music] you

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  True Builders on Tampa Bay's Morning Blend

  Issac Turpin and Mark sit down on Tampa Bay's Morning Blend: childhood best friends, ministers' kids, and an Inc. 5000 fastest growing company ten years in.

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  locally owned and operated true home builders is a construction company that now after 10 years is one of the fastest growing companies in the country with exceptional customer service here to tell us more about what they specialize in our owners Issac Turpin and Mark Lee very good morning gentlemen so let's talk about this I love the backstory of you guys this started mark is actually childhood best friends essentially yeah we grew up together we're best friends dads are both ministers mm-hmm then teamed up from there start our own company and you're still best friends right that says a lot let's talk about this I mentioned that one of the fastest growing companies you guys were just recently awarded one of the the fastest and the what Inc 5000 actually brought us onto the list which is a huge honor we were we were excited about that fastest growing in Central Florida company so yeah congratulations we'll talk a little bit about what it is because the business as I think most do they evolved a little bit over the years as you see kind of what people need what the service is you realize hey we're kind of working together here one of the things that we like that we do is we take a disaster situation that most people aren't in that they're just doing a remodel only that's kind of planned out what we specialize in is the ones that you didn't plan when you come home in your house as flooded out or there's a hole in your roof or your house caught on fire and we take care of that it's kind of evolved to doing it from start to finish from taking it from the disaster it's cleaning it up tearing it out and putting it all back together and you really need people that are specialized in this and that that are just hiring subcontractors and saying oh yeah ok I think we can we can do that too right yes nice to have a company that's all in-house yeah every guy that comes out wearing the same shirt we're in the same hat just makes people feel comfortable that's just one company we here in the Bay Area we no storms unfortunately as well they can be a cause of maybe some of these intensional accidents that happen by the way this is your headquarters yes this is off I four right before you get to Lakeland area Plant City right off I four right there right after dinosaur world ok let's get back to storms though because again this is a big part of what you guys actually have experienced out of state as well because that's where the need is sometimes but talk about kind of what you're able to do in the middle of a disaster as you said actually some of the first work storm work we did was out of state we went to New York we had some families in church own property up there that got damaged and it's a long way to travel but nobody could get to him for months and so we we put together a team and when we've gone several places all over there about Harvey cuz you guys here in Texas we were in Texas currently when the storm hit here locally so we had to pick up our guys from that point and get them back as quick as possible because this is just some of the the homes and things that you guys oh man the people there have four foot of water in their homes so you know you see people cleaning up their baby books and pictures of p-n has that been in the family for you know a long time they were trying to restore them and clean them up it's really sad well and I we just saw a team photo there as well but people have to feel good and again from what I understand customer service and the ratings that you guys have I mean you're literally getting people's lives back together service is a big news for us that's I think that's what we pride ourself on if you go to Google type us in either true plumbers or true builders you'll see our ratings and we pride ourselves on that since we are locally owned and operated word-of-mouth is everything and how you treat your people that's says a lot about your business well and one of the reasons you guys are so successful as well as the tools that you guys are using kind of the latest technology we have to talk about this bad boy right here what on earth is this this is an infrared camera so if you have it let's say your roof leak during the storm and you got water coming in it doesn't necessarily mean that where the water is coming in is where the leak is so we use this camera right here so you would typically use this on the wall or trying to figure out where the hotspots are yeah sorry so it's reading temperature and we're trying to find moisture so if you know if your roof leaked and the leaks you know 20 foot down from where the water is coming in we can trace it all the way back and find out where it's actually there's actually something pretty unique that not all companies a lot of companies don't provide this but this is something that we pride ourselves because then we know what areas are affected and not affected yeah we used to stay our technology for everything that we do the one thing you want to do is fix a leak only fix it once and get it right well cuz mold we haven't even touched on this huge problem here in the Bay Area's climate it's hot so usually if you have a leak and that water sits underneath your floors and you don't get to it it'll grow mold timing is of the essence yes I know we have some other before-and-after pictures before we get ready to close here but what we want people to really know about true builders and what you guys were able to do here I think that we focus more on the customer because we know that in the long run that the results will be there so we focus more on the customer I know what their needs are staying good communication and they provide a service as fast as possible and we just want to tell everybody the storms are coming up there's not enough hands to get to the people when there's damage but you know call us we'll put you on the list and we'll get to you as fast as possible gentlemen thank you so much for being here this morning we hope to do to do more stuff with you guys congratulations on the success and like I said keep us posted okay hopefully the storms won't be too bad though we don't think we don't want to see that much of you well we appreciate it there is the number to call to find out more and the website as well

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  Origin Story: Mark and Issac, True Corp

  The two childhood friends behind True tell the whole story in their own words: growing up around Mulberry, family and church roots, and how the True family of companies was built.

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  I'm Isaac Turpin I'm originally from O'Berry Florida my name is Marc Luber and I'm born and raised Winter Haven Florida Oh my parents great great people ministers my mom and dad our assembly guy pastors and pastor Church him in Mulberry Florida for almost 20 years just recently moved down to the Sarasota area England they took a church over there it's thriving booming my whole family is involved my parents are actually ministers and grew up all my life in church and my parents believed strongly in doing what's right for others and not necessarily to bring a profit and so we grew up in a business but a non profit business so that's that's how I knew it to be is helped people regardless of how bad of a situation it puts you in financially my parents pastored a church so a lot of people think that church is you know it's just you know ministry and all this kind of stuff but is a hundred percent of business as well I mean you have a light bill you have a mortgage and you have a family that you have to take care of so it's just magnified in in doing ministry so right away is being a young child I learned the ins and outs of how to deal with people you know and people's problems and creating a solution for that and that's carried over into business I grew up remembering that you're only as good as the person you can help and putting yourself in a position to where you can you can do something for somebody maybe maybe a little thing to you but it could be a huge impact for that person as they go through life sometimes people never forget that the thing you did for them in the position you put them in to to better their life one of my first experiences that my mom said that my mom and dad talked about the light well we did he was gonna do business I wasn't allowed to fly of course I had chores that I had to do you know you know a lot of play until these chores are done and one of them was mowing the grass and where I grew up with a big yard so my friends came over like hey we want to play you know everybody was allowed to play it I'm like I can't talk mowed the grass so what I did is I enrolled all my friends I said hey listen you have a lawn mower you have a lot more and you have a lot more if you guys bring your lawn mowers over and we all start cutting the same time we'll have this done in like 20 minutes and I can play it right away a good idea so I got all my friends out there mowing with me I'm bringing them I'm not even mowing and my mom comes in and she's mad at me and she's like you cannot have the mother kids more than our grass that is so embarrassed in my dad's I uh you know if he can if he can enroll them him Oh in the grass I don't care how it gets done just as long as my grass is mowed and it's still a story that we tell the day we kind of laugh about how that's carried over and into my life I think my first work experience was I went to Hungry Howie's Pizza and went in there and said hey I'm a cook I can do it I'm you know fifteen years old and they said sure no problem give you the job I was like super impressed happy I came back the next day and they had this big costume they want me to put on it was like a pizza guy's costume they told me to go out by the street wear the costume and I was like no you know I can't do that and he said you know if you don't do that you don't have the job so I had to make a decision at 15 is what am I willing to do to work and to provide and at 15 I got out there and danced around and I noticed that while I was out there I thought about it as a positive and said if I'm doing this and getting paid then this is this is what my life could be as long as I enjoy myself that it's not necessarily working you're just having fun and getting paid we have a mutual friend I guess we would call him our best friend moved to Melbourne Florida when about nine eight ninth grade and immediately became best friends with him his name's Dustin Whitney and every day I would hear oh my gosh man I'm so glad that we met you're just like my old friend you guys talk same you do the same things like I'm so glad I mention because I was heartbroken moving away and so I thank God for you because you know he would tell me all this stuff and of course we had a little jokey pic oh my gosh you're just like him I'm like no no he's just like me you know and now my there's nobody like me you met the better of her you know and all this kind of stuff not having met Marc at all just you know hearing things through Dustin about how much we were like and we met we were about 15 years old Dustin had a like a get-together at his house and Marc came over to the area and instantly you know we kind of hit it off and just been friends ever since I actually met Isaac years back we had a mutual best friend and I got a chance to go out there and hang with Isaac I felt a lot of jealousy with Isaac cuz we shared a same mutual best friend so seeing him do things was always like well I can one-up him and I can shoot basketball better or I can do this better it was always a competition at the beginning just to outperformed for our mutual best friend as time grew our friendship grew as well our best friend actually ended up moving away and left us in a position to where we wondered why somebody could be so close to each one of us maybe we had a bond that we weren't aware of and that friendship was there all along and it was a super close bond with me and him always that what started out to be competition ended up being a way to promote each other and say man you're better than this you can do this pushing it and driving each other which is what ultimately drove us to our success is constantly being behind each other pushing each other to the next level you know me and Mark did multiple sales jobs together and you know this fad this fad telecommunications was a big one doing the the cell phone industry right when it was just not everybody had cell phones I was coming from you know pagers and a you know Nokia phones the old black phones and we got into that that market there and doing telecommunications and instantly realize we kind of we kind of had a gift and took a store that was I think number 63 in the state and we took it with an having the store for three or four months we took it to be in the number one store in a state and realized pretty quickly that we had a good niche for for doing sales and just doing business together and in we were though ideas off each other and how's this work and we just started doing that for life you know just one of those people that you can always pick up the phone and no matter where we were at in life we could kind of just pick it right back up and throw ideas off each other we always pushed each other there's no saying that you know iron sharpens iron and it's the truth you know a little bit of competition a little bit of hey I think you do this and I see this and and we just thought we weren't well together and so initially the business was just honestly just a way to to let's make some money I mean he's got a family out of here we got a let's just we got to pay some bills you know and hey this could work and this could work and and it was just something that we were doing just you know honestly just to make some money but we have really big dreams we did and and we saw that money is just a very small aspect of business I mean there's a lot of different ways to make money and you know so we started building a business together you know we start say hey this is something that's real this isn't just you know hey I made it I made 300 a major you know it wasn't that it's like this is this is a real thing here and we can we can kill two birds with one stone we can make a living and provide for our families and we can help people which is really at the core of who we are I think at the very beginning our whole plan was to do something to where we felt like we were helping somebody else we felt like both of our jobs were great jobs but we were alone in those jobs and we were able to help anybody so we got into a situation where we felt like we could get to be a part of our friends lifes and help families and the initial approach was let's just get enough to pay our bills and make ends meet and if we can help families in the process and hang out with our friends it's a win-win so moving forward that was our expectation is to grow this company as the ability to just provide for our own families and we took it from there I believe in this company number one is because of who uh who I'm doing it with the staff that we have and because of the the principle that's behind it you know we never grew up neither one of us said you know hey I want to be a plumber or hey you know when you're in school like what do you want to be I never raised my hand like I want to be a contractor you know it's never was was the goal or the or the dream what it was was how can I do something where I can use my talents where I can use my abilities where I can help people and make a living and through this business I've been able to do all four of those things I provide for my family we have a fantastic team here that we work with every single day and you know and there's there's motivation and there's a self-development and there's just you know there's a fan the atmosphere that's kind of what we brought into this business and that believes over into our customers and so these people that that call us to do work for them they may be in a real crisis with their with their property something can be really really minor that we fix and we've done jobs where people's lives have you know the houses are burnt down everything that they have is gone you know in an hour to span and it's so rewarding to come in and you know take over somebody's house that is is devastated and doesn't know what to do doesn't know who to trust here in a million different stories about you know this guy this guy this guy who do I use and to take them and say listen we care about you and we care about your house and we care about your home your life not just you know not just turning a profit and we take them from a disaster situation and really take it hand-in-hand with them take that project on and get to see it all the way to the end that's become super rewarding for us is to know that we are not only doing business that we're you know we're helping people you know and it's so it's rewarding we started this company we made our mind up that we're not the boss that God's our boss and when we classify ourselves as owners at the end of the day God owns this company we're just employees for him so we know it's gonna succeed because as long as we put him first and all that we do all these things that we want and desire will be added unto us and we know that if we continue to work under those principles that it's in God's hands you know that's a that's a tough question because obviously you know first of all the cliches come up is I want to be remembered as a good person as a you know and as a caring and giving person somebody that inspired people you know I want to leave a legacy I want my children to have something that they say home you know my dad built this you know all those things even though they're cliche they're the truth I want to be remembered as somebody who helped people somebody who inspired people somebody who built something that inspires other people that they can do the same if I can make it anybody can make it you know so that's what I want to be remembered I think I wanna be remembered as someone who not only made the changes in my personal life in my business life too to improve but to make changes in other people I don't want to just go through life knowing that it was all about me I want to make sure that what I'm doing impacts others gives them an opportunity to believe in their self and know that they can make it you know sometimes people don't have the greatest upbringings or the greatest starts in life but at any age and no matter what you've been through that the options are endless the book is is white it's your page to write and I think I want to be remembered as somebody that constantly reminds people that there's a better life you know to always improve always make your own story don't let anybody else determine your future you make your own decision the best is yet to come okay so first of all whenever I'm looking to bring somebody on board is work ethic is a really big deal in our in our generation right now you got to have the work ethic I mean my dad Mark's dad used to we you know we talk about it we joke about it now but they taught us how to work you're gonna work you know nothing's given to you and that's been a principle that we carry over into into the into our lives is that you're not own anything in this life and you got to go get it so we look for people that are not afraid to go get what they feel like they deserve you know not afraid to work hard we're looking for people that want to be better than they are right now that's a big thing so whenever we're trying to hire somebody we're not necessarily looking at skill set although that is important but skills can be taught but I can't teach work ethic I can't teach attitude so those are the things that we look for people that want to be better and that will jump on board with us and that we can help build something together I'm looking for somebody that's willing to get out of their comfort zone we feel like we have a rare thing that we can teach people and help them grow and somebody's just willing to learn willing to put the work in and and whatever it takes to improve their self and better their self because it isn't just about what happens at that nine-to-five it's what happens at their personal life and personal development so we want to see them grow in all aspects of their life we want to see them improve in all aspects so if we can get the ceiling off of them and show them that there's more to come than just what they thought they've known and help them on the unknown if they allow us to do that have the work ethic to back it up I think that that's the kind of guys that we're looking for in the future

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